Much More Than Just Pre-Owned Vehicles
At Richmond Motor Group, we have a whole team dedicated to constantly reviewing our used car prices to make sure that we're the most competitive on the market. It's important that we offer all of our customers the best possible price for the used car they want. To ensure this happens with every sale, we have developed a Price Guarantee in order to provide peace of mind when it comes to purchasing a car.
If you can find a similar car at a competitor dealer within seven days, we will refund the price difference.*
1. Terms and Conditions
Nothing in these terms and conditions will affect or limit the statutory rights of the customer.
1. Definitions
In these terms, unless the context requires otherwise, the following definitions apply:-
1.1. Customer is the purchaser of the vehicle named on the order form.
1.2. Company means Richmond Cars Ltd. or any subsidiary of the same as defined by section 1159 of the Companies Act 2006 and as identifiable as the seller on the order.
1.3. Day or days means any day including a Saturday or Sunday or Bank Holiday (as defined in the Banking and Financial Dealings Act 1971). For the purpose of the Richmond Motor Group Dealership Price Guarantee, the first day of the seven day period shall be inclusive of the day the customer places the order with the Richmond Motor Group Dealership.
1.4. Richmond Motor Group Dealership Dealership means the motor vehicle dealership owned and operated by the Richmond Cars Ltd group of companies, including but not limited to those trading as Richmond Motor Group, Hampshire Car Sales or Newmans Suzuki at which the customer has placed an order.
1.5. Similar car is a vehicle on general retail sale at a competitor dealer which matches the vehicle on a like-for-like basis pursuant to the order. For the avoidance of doubt, a vehicle includes but is not limited to a passenger car or light commercial van.
1.6. Similar van shall have the same meaning as similar car and 1.5 for the purposes of these terms and conditions.
1.7. Like-for-like basis means a car or van of the same make, model, colour, specification, model year, registration plate year, offer, any applicable vehicle manufacturer approved used scheme or status, with a minimum of 6 months MOT (where applicable), having a verified mileage within 2000 miles of the vehicle, available for sale and capable of being purchased without costs additional to the advertised price, at a competitor dealer within the radius.
1.8. Competitor dealer shall mean any motor vehicle dealership not owned and operated by the Richmond Cars Ltd group of companies which has sales premises within the radius and is of a similar size to the Richmond Motor Group Dealerships;
1.9. Order means the order set out on the Richmond Motor Group Dealership order form for the purchase of a vehicle under which the customer has paid a minimum deposit of £99 in cleared funds or only in the case of a vehicle that has been the subject of a move from an originating Richmond Motor Group Dealership to a destination Richmond Motor Group Dealership, order shall refer to the price of that vehicle advertised on www.richmondmotorgroup.com by the originating Richmond Motor Group Dealership at the time the request was made by the customer.
1.10. Radius means 40 miles from the Richmond Motor Group Dealership.
1.11. Price Difference means the difference in price displayed on the order and the price of the similar car.
1.12. Price shall mean the publically displayed and advertised retail price of a vehicle inclusive of VAT available to all customers, excluding any sale prices, discounted prices, reduced prices available in connection with any available promotional offers or prices which arise as a result of an administration, receivership, liquidation, insolvency or possible insolvency, bankruptcy, winding up or other similar event.
1.13. Vehicle is a privately owned used passenger car or van purchased from the Richmond Motor Group Dealership pursuant to the order.
2. Terms and Conditions
2.1. The Richmond Motor Group Dealership will at its discretion either refund the price difference, or reduce the order by the price difference, provided that the customer can demonstrate by the provision of a genuine written invoice or quotation from a competitor dealer that a similar car is available at a lesser price on a like-for-like Basis within 7 days from the customer placing the order with the Richmond Motor Group Dealership.
2.2. The customer is entitled to claim the price difference only if his claim under the Richmond Motor Group Price Guarantee is submitted in writing to the Richmond Motor Group Dealership within 7 days of the customer placing his order.
2.3. The company reserves the right to vary the terms and conditions of the Richmond Motor Group Price Guarantee at any time. In the event of any dispute as to the interpretation of these terms and conditions, the application of the same or otherwise, the decision of the Richmond Motor Group Dealership shall be final.
2.4. Save for the Price Difference, the Company and/or the Richmond Motor Group Dealership shall not be liable for any claims, demands, damages, expenses or costs (including, without limitation, legal costs) incurred or made against it howsoever arising, whether directly or indirectly from the Richmond Motor Group Price Guarantee.
2.5. Any refund made to the customer as a result of a claim made under the Richmond Motor Group Price Guarantee shall be paid in £ pounds sterling via an electronic transfer to the customers designated bank account or via cheque, within 30 Days of an Richmond Motor Group Price Guarantee claim being received.
2.6. In the event of any conflict between these terms and conditions and those contained on the order, the terms and conditions on the order shall prevail.
2.7. A person who is not a party to the Richmond Motor Group Price Guarantee shall not have any rights under or in connection with it and the provisions of the contracts (Rights of Third Parties) Act 1999 are expressly excluded.
2.8. The Richmond Motor Group Price Guarantee is governed by the laws of England and Wales.